Frequently Asked Questions

Our typical turn-around is 7-10 business days to complete forms from the date we receive the paperwork.

If using insurance, please contact your plan for benefit information and potential costs. Should you have additional questions, our office staff would be happy to assist you.

Any patient that wishes to obtain services without insurance or out-of-network, please call the office for current pricing and information.

While we are in-network with a variety of insurance plans, it is recommended to contact your insurance company to validate network status. Visit our Insurance page for more details.

We have reserved 1 hour for an initial assessment appointment and 30 minutes for follow-ups. However, you and your provider will determine if additional time is required for follow-up visits.

• Medication refills are provided at each visit and should carry you through until your next scheduled appointment. If you run out of medication prior to your next visit, please call and speak with your pharmacy staff to verify if you may have a refill on file before contacting the office.
• If your pharmacy has reported no refills are on file, please contact the office. As a reminder, medication refills can take up to 48 business hours for completion.

We are pleased to provide telehealth appointments to our clients. Visit our Telehealth page for additional information.

Our psychiatric nurse practitioners and psychiatrist provide outpatient mental health medication management. Additional time-based supportive psychotherapy may be provided to further treat the illness.